March 20, 2007

Miles Chemical Selects Datacor’s eChempax to Enhance Customer Service

Miles Chemical, a leading full-line Southern California chemical distributor, is using Datacor's eChempax solution to improve customer service. With eChempax, Miles Chemical can now provide their sales force and customers with real-time on-demand information such as order status, sales history, call reports and product usage, 24 hours a day, 7 days a week, through the internet or via Blackberry devices. Miles Chemical also uses Datacor's Chempax/VB software providing them with total supply chain management.

eChempax shortens the sales cycle with faster response to customer needs. Customers can view order history, check on order status, access Material Data Safety Sheets (MSDS) immediately, and place their own orders on-line. "We are always looking for ways to better serve our customers and become more internally efficient. eChempax is a tremendous tool for both our sales people and customers," states Anthony Miles, President of Miles Chemical.

"Datacor is excited to be an integral part of helping Miles Chemical improve customer service and grow their business," states Sean O'Donnell, President of Datacor. According to Sean, "eChempax streamlines how the chemical industry services customers."

Since much of the chemical business is based on repeat orders and unique pricing per customer, eChempax incorporates these factors into an optimized CRM solution. eChempax provides a 360 degree view of the customer from pre-sale to post sale. The software allows customers and sales representative to forecast, update, and track customer activity. With eChempax, islands of information are consolidated in a single view accessible throughout the company. eChempax is the only chemical industry specific CRM/ecommerce solution in the market today.

About Miles Chemical

A privately owned corporation, Miles Chemical was established in 1996 and is currently based at 12801 Rangoon Street, Arleta, California. Miles Chemical is a leading Southern California chemical distributor. They also provide services such as Custom Blending, Waste Services, and Inventory Management. Miles Chemical provides just-in-time delivery for their customers in the metal manufacturing, surface finishing, printed circuit board, industrial, food, personal care, nutriceutical and municipal industries. For more information, visit their website at www.mileschemical.com, or call (818) 504-3355.

About Datacor

Datacor has been at the forefront of providing ERP software for the chemical industry since 1981. Occupying a unique niche in the information technology industry, Datacor currently serves more than 500 chemical companies throughout the world. Datacor helps companies improve performance through the use of state-of-the-art information technology. Datacor’s world-class products and practical consulting together solve critical business problems.

Datacor® and Chempax® are registered trademarks of Datacor, Inc. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners. All rights reserved.