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Customer Portal

Boost sales productivity and increase customer satisfaction

Over the years, the chemical and process manufacturing industries have mastered the art of competing on price, product quality and service. However today, price and product quality are table stakes—why your customers seek you out—and customer experience is why they keep coming back. Increasingly, a digital customer experience assumes an even more significant role of the three.

Datacor’s Customer Portal is the platform you need to exceed customer expectations while increasing customer retention and loyalty. Investing in a tool that benefits both you and your customers is a win-win. From 24/7 data accessibility to a personalized customer experience, a customer portal will strengthen your customer relationships and position your company as a leader in the industry.

Customer Portal@2x

Key Benefits

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Time Savings

Customers report saving an average of around 3 hours a day per sales representative from avoiding routine tasks.

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Customer Satisfaction

Obtain higher customer satisfaction using less time to process data requests and fulfil orders.

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Sales Productivity

Sales representatives report a boost in annual sales due to their ability to service more customers at a higher level. The integrated ecommerce streamlines order processing and increases sales.

 

Benefits to You

Lower support cost; Higher rep productivity

Lower per order transaction costs

Upsell with targeted recommendations

Data for new business Opportunities

Benefits to your customer

Less time for routine requests; Self service

Online order in easy and convenient

White-glove personalized customer service

Anticipating my custom needs

Benefits to You

Benefits to your customer

Lower support cost; Higher rep productivity

Lower per order transaction costs

Lower per order transaction costs

Online order in easy and convenient

Upsell with targeted recommendations

White-glove personalized customer service

Data for new business opportunities

Anticipating my custom needs

Features

Online Ordering: Easily pay online via credit cards and 24/7 access to product availability with individual pricing

Invoices & Payment: View, download and print current and past invoices

Document Access: View and download SDS, COAs and more

Order Status & Sales History: Check the status of current orders and view sales history

“My annual sales jumped 3x with my customers using the Portal” 

–Randall Neal, Tilley Chemical

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See how our software delivers data with depth.

Contact Us

Datacor offers products and services designed specifically for process manufacturers and chemical distributors. Contact us to learn more about our products and services. Call us now at (973) 822-1551 or fill out the form to the right.