The Problem: "We accept credit cards today but we do it through an online portal or with a physical card reader."
Most process manufacturers and chemical distributors accept credit cards for some portion of their sales. Customers with poor or declining credit, slow payers, or small customers account for many of those charges. When these cases come up you find yourself jumping between your ERP system and an online processing portal or a physical card reader. You might not have a great way to save card numbers and associate them with the right customer profile in your ERP so you end up writing down or saving sensitive credit card information in non-secure locations. You then have the headache of having to reconcile payments between your bank, your merchant processing statements and your ERP. It can be a messy process and is ripe for errors and security issues.