What challenges were you looking to address, and what were you doing prior to TrackAbout?
First, we needed to stop the loss of cylinders and second, determine where the existing cylinders were located and document them. We did not have a cylinder tracking system so we did not have good visibility of how our cylinders were moving around. We were losing cylinders and didn’t know where or why. Our primary customers have multiple cylinders in many locations but did not have the data to tell us how they were moving. We had been using a spreadsheet for all of our tracking and it just didn't meet the requirements to effectively track all of our assets.
How many assets are you tracking?
We are starting with approximately 7,000 assets, but we see this number increasing to over 20,000 as we continue to expand our business.
How did you decide this was the year to implement tracking? Why not push it off and keep using Excel?
There were two primary reasons why we decided now was the right time to implement a better tracking solution. First, it became clear to us that we had lost track of thousands of cylinders. We needed to stop the loss of cylinders by determining where the existing cylinders were located and document them. Second, our new management team is very focused on digitization and IT-enabled solutions. With such a large number of cylinders, we knew that the old method was not going to work or scale for us, and that a more robust, IT-enabled solution would be the best path forward for our organization.
