Training & Services
Training & Resources
Explore help documentation, step-by-step instructions, and practical examples to guide your team through formulation setup and usage.
Datacor offers interactive webinars to explore software features, showcase new functionality, and address industry-specific questions. Browse our upcoming and past sessions to stay informed and make the most of your software.
Interaxions, Datacor’s premier annual user conference, brings together nearly 300 users for three days of learning, networking, and collaboration. Attendees gain product insights, share ideas, influence development, and explore the full range of Datacor solutions.
Implementation designed with your goals in mind
Step one: Discovery
- Discuss customer requirements and project goals
- Complete a detailed implementation questionnaire
- Review organizational structure and assign responsibilities
- Conduct a gap analysis to identify critical needs

Step two: Solution planning & delivery
- Define project scope, key phases, and target timeline
- Create a detailed project plan aligned with your team’s goals
- Review recommended best practices for Formulation implementation
- Ensure alignment across stakeholders before data setup and configuration

Step three: Setup & data loads
- Complete guided software access and environment setup
- Configure system settings based on your business requirements
- Extract and cleanse master data from legacy systems
- Load and verify master data to ensure accuracy and readiness

Step four: User training
- Deliver detailed end user training focused on Formulation functionality
- Implement defined business processes across functional areas
- Apply standard operating procedures to support consistent workflows

Step five: Testing
- Validate system data for accuracy and completeness
- Execute and complete the test plan across key workflows
- Finalize all required forms, documentation, and SOPs
- Confirm go-live readiness through structured review and sign-off

Step six: Go live
- Finalize cut-over strategy and prepare systems and teams for go live
- Execute go-live and begin operating in the new Formulation environment
- Transition daily business processes to the new system with full user engagement

Step seven: Hyper-care
- Receive dedicated post go-live support to address questions and ensure stability
- Monitor system performance and user adoption during the transition period
- Move confidently from hyper-care into standard ongoing support

Professional Services & Support
Partner with our industry experts to evaluate your operations, define strategic goals, and uncover process improvements. Through a collaborative approach, we’ll help you build a clear, actionable roadmap that drives smarter decisions and long-term business growth.
Explore our Customer Support Portal for the latest announcements, manuals, documentation, and software updates. Our knowledgeable support team is here to assist with your technical questions and help you stay productive.
