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TrackAbout

Training & Services

Training & Resources

Help Documentation

Access help documentation, step-by-step guides, and real-world examples to master TrackAbout’s asset tracking features, streamline setup, and confidently manage workflows from day one.

Training Programs

Designed for post implementation success, these sessions are offered remotely or onsite and equip your team with the knowledge and skills to manage TrackAbout confidently. Options include Administrator Training, 101 Sessions, and more.

The Blog

Our blog features expert TrackAbout tips, product updates, best practices, and customer success stories. Stay informed and discover new ways to get more from your asset tracking program.

Webinar Library

Explore our growing library of on-demand webinars featuring product overviews, real-world use cases, and expert guidance to help you maximize the value of TrackAbout.

Step one: Discovery

Begin with a discovery call with our team to review goals, discuss requirements, and complete a detailed questionnaire that sets the foundation for a successful implementation.
Step one: Discovery

Step two: Learning, planning and data set up

Work with your TrackAbout advisor to develop a project plan, explore the software through in-depth demonstrations, review best practices, and begin integration and data setup. Weekly status meetings keep your project team aligned and on track.
Step two: Learning, planning and data set up

Step three: Project team training

Train your core project team with a focused review of asset registration and tracking workflows. Learn best practices for internal and distribution tracking to prepare for end user training in the next phase.
Step three: Project team training

Step four: End user training

Deliver detailed training to end users on how to use TrackAbout effectively. Implement new standard operating procedures and complete a test plan to ensure readiness for go-live.
Step four: End user training

Step five: Go live

Launch your TrackAbout project with confidence. Receive on-site support during go-live and establish weekly follow-up meetings to ensure continued success post-launch.
Step five: Go live

Step six: Post go live

Continue weekly check-ins with our team to address questions, resolve issues, and ensure a smooth transition to ongoing support through TrackAbout’s Customer Support Services.
Step six: Post go live

Professional Services

Administrator Training

Designed for customers post implementation, this training equips administrators with the knowledge to configure TrackAbout, manage workflows, and support end users. It is available remotely or onsite to fit your team’s needs.

101 Program

Ideal for new users, this course offers a structured introduction to TrackAbout’s core functionality, helping teams confidently navigate the platform, perform essential workflows, and build a strong foundation for long-term success.

Interaxions User Conference

Connect at Datacor’s annual Interaxions event to learn best practices, network with peers, and shape the future of TrackAbout Asset Tracking.

Support

Customer Portal

Explore our Customer Support Portal for the latest annoucements, manuals, documentation, and software updates. Our knowledgeable support team is here to assist with your technical questions and help you stay productive.

Detailed Documentation

Access the TrackAbout Help Center for release notes, FAQs and detailed documentation. These online support resources are designed to help you resolve issues, learn best practices, and get the most from your software.

Software Updates

TrackAbout’s cloud-based platform is updated automatically, so you always have the latest features and enhancements. For mobile app users, updates are delivered through the app store

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