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Training & Services

Arrow Steady-State Gas Pipe Flow Modeling Training

Customer Portal

Download your software and access detailed knowledge articles, software downloads, and a robust support tracking system.

Support

Need assistance? Our expert support team of engineers are available Monday-Friday 8am - 5pm (Mountain Time - Denver) at flow-support@datacor.com or call them (719) 686-1000 or (800) 589-4943

Help Documentation

Dive into your Pipe Flow Modeling product with details documentation and example models.

Training Seminars

Held several times a year, this classroom-style setting accelerates your skills and teaches you how to be a simulation expert.

Webinar Library

Use our extensive catalogue of webinars that introduce our products and talk about solutions-based uses.

Download your software

Create an account or log in to the Datacor Customer Portal to access current versions and previous versions. Nuclear Verification and Validation packages are also located in the Portal.

Email flow-support@datacor.com if you need assistance. 

Download your software

Installation

After you download your software from the Customer Portal, view the detailed installation instructions on the documentation site. View requirements, how to activate your license, as well as server or silent installation instructions.

Email flow-support@datacor.com if you need assistance. 

Installation

Arrow Quick Start videos

The Quick Start Video Tutorial Series is a collection of five short videos to help new users understand the minimal level of knowledge required to understand the basics of the interface, how to build models and define input, run the models, and analyze the results.
Arrow Quick Start videos

Arrow Quick Start Walk-through Guide

The Quick Start Guide is an online book that walks new users through building an example model. These are located on the Documentation site. The guide walks users through three examples: pump sizing, spray discharge, and using the add-on modules.
Arrow Quick Start Walk-through Guide

Training

Datacor provides an abundance of in-person and virtual training opportunities to not only quickly onboard your team, but to continue learning as your team grows your library of models. Utilize in-person seminars (at our location or yours), as well as value-added webinars or presentations at industry events.

View the Events page for training options. 

Training

Consulting Resources

Flow Expert Package (FEP)

Extend your team with an experienced fluid systems engineer assigned specifically to you. Leverage flow experts to augment your own expertise. FEP is available in blocks of 5, 10 and 20 hours and can be tailored to fit your individual needs.

Purple Mountain Technology Group

If you want to outsource a project, Purple Mountain Technology Group, a Datacor company, offers comprehensive flow modeling services for your system needs. Our services cover a wide range of system types for many different industries worldwide.

Nuclear Verification and Validation

In cooperation with Datacor, Inc., Archon Engineering has developed Nuclear Verification and Validation packages to enable the use of either Fathom, Arrow, or Impulse software in safety-related applications in the nuclear industry. The packages assist with the performance of a Commercial Grade Dedication process.

Support

Technical Support Team

Need assistance? Our expert support team of engineers are available Monday-Friday 8am - 5pm (Mountain Time - Denver) at flow-support@datacor.com or call them (719) 686-1000 or (800) 589-4943

Detailed Documentation

Access detailed guidance and technical references. Our documentation supports troubleshooting and ensures users apply the latest features and standards.

Customer Portal

Download your software and Access detailed knowledge articles, software downloads, and a robust support tracking system.

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Ask us about team training or troubleshoot your models.

Speak with an Expert
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