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Training & Resources

Support

Access Datacor’s Customer Support Portal for announcements, documentation, FAQs, manuals, and software updates, all designed to keep you informed. Our expert support team is always ready to answer your questions and resolve any technical issues you may encounter.

Training & Documentation

Maximize your Datacor investment with expert training and comprehensive documentation. Access on-site or remote instruction, step-by-step guides, and practical examples to help your team onboard quickly and drive results.

Webinars

Datacor offers interactive webinars to explore software features, showcase new ERP functionality, and address industry-specific questions. Browse our upcoming and past sessions to stay informed and make the most of your software.

Interaxions User Conference

Interaxions, Datacor’s premier annual user conference, brings together nearly 300 users for three days of learning, networking, and collaboration. Attendees gain product insights, share ideas, influence development, and explore the full range of Datacor solutions.

Step one: Discovery

  • Discuss customer requirements
  • Complete questionnaire
  • Review organization and assign project team responsibilities
  • Create gap analysis
Step one: Discovery

Step two: Learning, planning & data setup

  • Develop a project plan
  • In depth demonstration of Datacor ERP
  • Discuss and show best practices
  • In depth review of master tables
  • Extract, prepare and cleanse data for import into master tables
Step two: Learning, planning & data setup

Step three: Project team training

  • Focused review of transaction processing following best practices
  • Train the “core projects team” which will help train end users in step 5
  • Create developing cut over plan
Step three: Project team training

Step four: Clean up & documentation

  • Data cleaning of tables from legacy application
  • Compose work-instructions, SOPs and tasks
  • Finalize forms and documents
Step four: Clean up & documentation

Step five: End user training

  • Detailed end user training of Datacor ERP
  • Implement new standard operating procedures
  • Create and complete test plan
Step five: End user training

Step six: Go live

  • Data and process preparation for cut-over
  • Loading of master data tables, initial balances, and open transactions
Step six: Go live

Step seven: Post go live

  • On-site go live support
  • Assist during first “end of period”
Step seven: Post go live
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Let’s get to your great.

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